Need help?

Our trained staff and volunteers have an excellent knowledge of the Geelong area and the types of services that are available if you are having trouble accessing food, employment, housing, physical and mental health support, support for family violence, and much more. We know that finding help in a crisis can be overwhelming. We can provide a kind ear and confidential space to listen and provide connections to the right experts to assist with your needs.

Ask Izzy is an easy-to-use resource that connects people with local support for housing, a meal, finances, family violence support, counselling and much more.

Below is a very small snapshot of the services in Geelong - please contact us if you would like your organisation to be added to this list.

Emergency Relief

  • Haven; Home, Safe Geelong provides Emergency Relief Financial Assistance on Mondays, Tuesdays, and Wednesdays by appointment.
  • Meli can help with short-term financial relief – like food vouchers and bill payments – and referrals to financial counselling services and other services.
  • Salvation Army Geelong can assist with emergency relief and support in the Geelong region.
  • Uniting Vic.Tas in Wendover Ave, Norlane offers food vouchers, food and material aid on Tuesdays, Wednesdays and Thursdays between 10.30am and 2pm.



  • Salvation Army The Salvation Army is a provider of homelessness services in Geelong. They provide services to adults, and families with accompanying children.
  • The Lazarus Centre Geelong is a place for people to feel safe and welcome. Somewhere where they can take a shower, wash and dry their clothes, and receive support from specialist homelessness staff.

Financial Counselling / Management

Family Violence

  • The Orange Door is a free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care of children.
  • The Sexual Assault and Family Violence Centre offer a specialist range of support services to all people impacted by sexual and family violence, including 24 hour crisis response and case management.
  • Meli assists individuals and families who are affected by family violence with specialised services.

Mental Health

  • Geelong Head to Health is a free and confidential service for adults who are experiencing distress, feeling overwhelmed or are worried about themselves.
  • headspace Geelong provides counselling and support specifically to young people from 12-25 years.
  • Barwon Health Providing mental health, wellbeing, and alcohol and other drug supports to the Barwon community.